Privacy Policy
Last updated November 9, 2026
This policy explains what information ListoBuild collects, how we use it, and the choices you have. ListoBuild is software that helps general contractors, subcontractors and inspectors coordinate construction work. Questions: privacy@listobuild.com.
Information we collect
- Account information: your name, email address, company name, trade, language preference and a securely hashed password.
- Project information: project names and job site addresses, the steps in each job, assignments, dates, comments, inspection results and sign-offs entered by you or the people you work with.
- Photos and photo details: photos you upload, along with the time they were taken and uploaded and, if your phone allows it, the GPS location where they were taken. Location is only read when you take a photo in the app, and you can deny location access in your phone settings.
- Inspector details: when an inspector records a result, the name and ID or license number they enter.
- Technical information: a login cookie that keeps you signed in, a small setting on your device that remembers if you dismissed the install banner, and standard server logs (such as IP address and browser type) kept by our hosting provider for security and reliability.
How we use it
- To run the service: show jobs, unlock steps, send notifications and keep project records.
- To send emails about your work, such as invites, “you’re up” notices, reviews and sign-offs. These are part of how the service works.
- To keep the service secure, prevent abuse and fix problems.
- To respond when you contact us.
We do not sell your personal information, and we do not use it for advertising.
Who can see your information
- People on your projects. A general contractor can see everything on their projects. Subcontractors see the steps assigned to them and the overall job sequence. Inspectors with a link see the steps and photos for that inspection until the link expires.
- The subcontractor network (only if you turn it on). If a subcontractor lists their business, signed-in general contractors can see the business name, trades, base city, service area, phone, email, website, license number, description, and how many steps the business has had approved. If the subcontractor also chooses to appear on public city pages, anyone can see the business name, trades and base city there. You can turn either off at any time.
- Service providers. We use Cloudflare to host the app, store data and photos, and send email. Fonts are loaded from Google Fonts, which receives your IP address when pages load. These providers handle data on our behalf.
- Legal reasons. We may share information if required by law, or to protect the rights, safety and property of our users or others.
- Business transfers. If ListoBuild is sold or merged, your information may transfer to the new owner under this policy.
How long we keep it
We keep account and project information while your account is active, because project records (including photos of work before it was covered) are often needed for warranties and disputes. You can ask us to delete your account and data at any time. Some information may remain in backups for a limited time or where the law requires us to keep it.
Your choices and rights
You can update your information in the app or ask us to access, correct, export or delete your personal information by emailing privacy@listobuild.com. Depending on the state you live in, you may have additional rights under state privacy laws. We will not treat you differently for using them. If you’re a subcontractor or inspector on someone else’s project, some requests may involve that general contractor’s records; we’ll work with you and them to respond.
Security
We use encrypted connections (HTTPS), hashed passwords, and access rules that limit each person to the projects they’re part of. No system is perfectly secure, so please use a strong password and tell us right away if you think your account was misused.
Children
ListoBuild is for businesses and is not directed to children under 16. We do not knowingly collect information from them.
Changes
If we make important changes to this policy, we’ll update the date above and let account holders know by email or in the app.
